Desktop Virtualization is a new way to simplify management, strengthen security, and ultimately gaining new efficiencies from your investment in IT. Read on to find out more.

There is growing interest in Desktop Virtualization with its promise of improved manageability, security and efficiency for the business. Simply put, Desktop Virtualization is new technology that separates the system software such as the operating system and applications from the underlying hardware.

Desktop virtualization allows the hardware, like a laptop or a server, to run multiple operating systems. Imagine having your Mac running Microsoft Windows and Office, or your Dell running OS X and GarageBand for example. To stretch the concept even further, operating systems and applications can be housed on remote machines – such as a server farm in Texas – which you access via the web. The applications are not resident on your computer at all.

Desktop virtualization shifts the burden of managing the system software from you or your in-house IT teams to someone else—people who can do a better job managing and updating your Windows and Office software than you can. If you have a fairly large organization managing a large number of machines, centralizing support allows the organization to gain from economies of scale—ie less people to manage more machines at less cost. Leveraging the computing power of server farms with faster machines also allows employees to get more value out of aging desktops and laptops.

Enabling anytime, anywhere access to applications and data, Desktop Virtualization connects your employees to the tools they need no matter where they are. As organizations support more and more remote employees, using desktop virtualization technology gives them access to their Windows desktop anywhere in the world, at any time, on any device.

Are you supporting remote workers or is your hardware slowing down your employees? Let's talk about Desktop Virtualization and how you can try it for your organization today.

While professional social networking site LinkedIn is much used by many businesses, many organizations only skim the top of the potential benefits. These tips will help you improve the way you utilize this unique social networking tool.

With a still-growing user base of at least 120 million, LinkedIn has become THE professional social networking tool of many businesses. While Facebook is still the major network on the personal side, LinkedIn's importance in the business-to-business world is growing.

With LinkedIn, your social networking strategy doesn't have to be complex, and smaller companies, in particular, can quickly see results with just a little effort. Here are a few pointers to help you maximize the positive effect of your LinkedIn connections.

Be comprehensive. "Short and sweet" may be the rule of thumb in any other kind of forum, but for professional purposes it's always best to include as many credentials about you and your business as possible. It's helpful to give potential clients and connections the full story on your strengths – which means listing past employment and work experience, academic backgrounds, pertinent skills, competencies and certifications, and even educational backgrounds. It's important to understand that many of the people who will enlist your services will only have your online credentials to go on, so give them a complete picture of what you've done and can do.

Customize your URL. When you create a LinkedIn profile, the site auto-generates a URL for that profile. But did you know that you can customize and change that URL? By changing it to reflect your business, it makes you much easier to remember and find.

Be involved. Much like in Facebook, a LinkedIn profile is useless if you simply post and forget. It's essential to keep your info up to date, and interact with people by posting questions and comments. Proactive, educational input into the groups that serve your potential clients will build a good impression with professionals who are looking for the services or products that your company supplies.

We are always ready to help you build your business, so let us help you build your customer connections.

Cloud computing is changing the way businesses operate. By accessing software and services through the internet instead of on internal hardware, companies can save capital and respond to opportunities quickly.

With cloud computing, businesses can tap into software and services as they need them, using an Internet connection and a web browser. Cloud services can help you manage growth and connect with your staff across town or the world.

Manage Growth

One of the toughest aspects of running a small business is predicting what resources are needed to support future demand. If the company grows quickly, more people and equipment need to be added to fulfill the work. Too much investment for the future is risky.

Cloud computing allows companies to quickly access the applications needed to increase capacity, support growth and handle busy periods. If a customer or project demands increase, software in the cloud scales without a big outlay of cash. The flexibility of the organization increases with cloud computing because it is easy to adjust and scale.

Improve Collaboration

Companies with remote employees can particularly benefit from cloud computing. More and more small and medium-sized businesses support home workers and employees that aren’t in the main office every day.

No matter where they're located, employees can use cloud applications to have meetings, talk to one another, share files, and collaborate on materials in real time. With cloud computing, you can build a team that works together seamlessly, and improved productivity and better communication allows businesses to capitalize on new opportunities quickly.

Find out more about the benefits of cloud computing. We'll help you find the solutions that fit your business and your budget.

Dealing with printers in an office or business is usually a mundane and ordinary activity, but recent research suggests that these often-used devices can become doorways for hackers and online thieves to wreak all sorts of havoc in your IT systems – and even cause actual physical harm.

When it comes to printers, we usually think about ink, paper jams and minor irritations – but certainly NOT getting hacked. But recent research suggests that printers can be used by hackers to infiltrate computer systems.

According to researchers at Columbia University, printers that are connected to the are the weakest (and almost always unnoticed) link that can compromise an otherwise secure system. Details are emerging, as the research was done under government and corporate grants. The Federal Bureau of Investigation got the first look at the research results, followed by people from Hewlett-Packard. What is clear is that this new research reveals that printers CAN be used by hackers or online thieves not only to infiltrate networks, but also to steal personal information and even identities.

The security flaw involves the printer software used to run "embedded systems" which enables both advanced functions and connects the printer directly the Internet. Alarmingly, researchers were able to hack into a printer, and give it instructions to continuously heat up the part of the device that dried the ink after it’s applied to the paper. The resulting heat caused the paper to turn brown and smoke.

The implications of this type of security flaw are concerning, but can be addressed properly and promptly with the right planning. HP is looking into the study for their own line of printers and business owners should also take precautionary steps to protect already installed devices on their networks.

If you want to know more about how you can ensure that your systems are secure, give us a call so we can sit down with you and discuss a security blueprint that meets your specific needs.

If you own an Android phone, you can use it as a substitute for an external drive or a USB key. You can load files into your phone simply by plugging it in to a PC with a USB cable, then tapping on “Mount” when you are prompted by the system.

This mounts the internal storage of the device as an external drive relative to the PC, and you can easily drag and drop files or create folders on the device as you see fit. Of course, it is recommended you do this on the SDCard that likely came with the device, or one that you buy for your phone.

While the massive flooding in Thailand ravaged hundreds of thousands worth of property and infrastructure, it also has had an adverse effect on worldwide hard drive production. Since the majority of the world’s hard drive factories are located in Thailand, hard drives will be in short supply in the coming months.

In the same way the massive earthquake and tsunami damaged Japan's electronics industry, the flood crisis in Thailand is causing concern for companies that require hard drives for production.

The majority of the world's hard drives are produced in factories located in Thailand, where the flood crisis has put a damper on many industries, hard drive producers included.

According to reports, the shortage is already driving hard drive costs up and may just be the beginning of that trend. As companies like Hewlett Packard respond to the situation, the outlook remains unclear. PC sales could be affected well into 2012 and beyond. With flooding still an issue for some producers the shortage could expand.

As of now, there is still no concrete solution in sight for the problem with the supply of hard drives in the world, and while reconstruction efforts in Thailand are ongoing, getting the hard drive industry on its feet will take a while. As for the effects on the computing world as a whole, PC prices will likely rise as pre-flood inventories are sold out and replacement stock is delayed.

The effect of social networks on the way companies approach their business is undeniable. Some even go a step further, creating their own internal social networks to help enhance communications within their own organizations. However, for it to function best, the proper policies that govern its use should be developed.

With the waves created by social networking in how companies do business nowadays, many have also utilized the same principle to develop internal social networks to enhance their in-house communications as well. However, the use of this new medium of communication also requires that companies develop new policies to cover its use.

One concern that may leave you apprehensive about creating an internal social network might be the fear that it could be abused by employees. However, reports have shown that introducing an in-house social network has produced generally positive results.

As long as company policies regarding the use of internal social networks are developed and implemented properly, employees will view such a network as an extension of the workplace, and will try to put their best foot forward. Such policies must specifically tackle the use of the internal social network, and many experts recommend revising existing company rules that govern the use of email, IT resources, and even external social networks. To be on the safe side, it's a good idea to consult with a lawyer to avoid any legal problems with the policy in the future.

Who's going to be in charge? Your managers, of course. Since the social network will be for company use, it follows that department heads should be given administrative duties and permissions which they will use for moderating communications and discussions in and pertaining do their respective sections.

While an internal social network can do wonders for your in-house communications, good policies and rules pertaining to its use will be what keep it working like a well-oiled machine.

Passwords are an integral part of securing both IT systems and online accounts. In order to keep your system and information safe, it is important to take the time to create strong passwords that hackers and online thieves won't easily figure out.

If you think using 'password' as your password is no big deal, then it's time to rethink.

Security experts have recently compiled a list of the worst passwords users can choose, and 'password' is at the very top of the list. Weak passwords make your information more vulnerable simply because hackers can guess them. It may be easier to pick a password that you don't have to think about, but it's a choice that you may come to regret.

To help you avoid common password choice mistakes that users make, management application provider SplashData has compiled a list of the 25 worst passwords to use:

1. password
2. 123456
3. 12345678
4. qwerty
5. abc123
6. monkey
7. 1234567
8. letmein
9. trustno1
10. dragon
11. baseball
12. 111111
13. iloveyou
14. master
15. sunshine
16. ashley
17. bailey
18. passw0rd
19. shadow
20. 123123
21. 654321
22. superman
23. qazwsx
24. michael
25. football

Make a smart password choice Experts advise using a combination of letters and numbers when creating your passwords, and to avoid things that anyone might be able to guess, such as birthdays and anniversary dates. Passwords with eight characters or more are safer and it's best to use different passwords for different accounts and websites. Use a password manager to help you keep track of all of your passwords if you're finding it difficult to remember them all..

No matter how sophisticated your security system is, a weak password gives hackers and online thieves an advantage. Helping all the users in your organization understand the importance of password strength will help you secure the IT systems in your organization.

If you're interested in learning more, please contact us so we can develop a comprehensive and custom security blueprint that meets your specific needs.

Reference: Worst Internet Passwords

If you are using Windows Gadgets (or those small mini-applications that are embedded on your desktop that show interesting things like the latest news, weather updates, or sports scores), you may sometimes wish you can just quickly hide them to declutter your workspace.

In Windows 7, you can do just that. Simply right-click on the desktop, go to View, and then clear the check mark on Show desktop gadgets. This will hide the gadgets. If you want to bring them back, just restore the check mark again.

A massive network of bots – an estimated at least four million of them – was taken down in a raid recently. Completed with the cooperation of the United States Federal Bureau of Investigation (FBI), authorities in Estonia, as well as security firm Trend Micro, this bust is the biggest cybercriminal arrest in history.

Four million is a big number – which makes four million bots, in security terms, a staggering and frightening number as well.

It is a good thing, then, that four million is also the number of bots taken down in a recent bust by the United States Federal Bureau of Investigation, the Estonian Police, and security firm Trend Micro. Data centers in New York City, Chicago, and Estonia were raided by authorities, shutting down hundreds of servers used to create a network of bots that spanned some 100 countries.

The said bust, dubbed “Operation Ghost Click”, is one of – if not THE – largest cybercriminal bust in history, putting to sleep a sophisticated scamming operation that victimized 4 to 5 million users and was said to have generated at least $14 million in illegal revenue.

The scam mainly involved hijacking Domain Name Server (DNS) settings in infected computers, which can be used not only to introduce more malware into an IT system, but also to hijack search results and replace advertisements loaded on websites visited through an infected computer.

While this bust does bode well for all IT users everywhere in the world, it also illustrates the scope of influence and level of organization behind security threats. Since this is probably not the only scam / fraud / botnet operation in the world, it is always best to have a comprehensive security policy for your IT infrastructure to minimize the risk of compromising your company’s data and information.

For more details on the bust, check out Trend Micro’s blog post here.