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Expetec Technology Services has been serving the Troy area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Your Mobile Data Safe?

Is Your Mobile Data Safe?

In 2018 there are certain technologies most businesses have begun to embrace. Cloud computing, high-end network security, collaboration technologies, and some others have begun to be utilized by businesses, large and small, to build a more productive enterprise. Apart from these technologies, there are a few that every business person should know, if only to understand what is possible; and what is on the horizon for their company.

Blockchain
With cryptocurrencies being in the news lately, many people have come to hear the term “blockchain”. This kind of secure ledger technology has many applications from data and application security to communications. The blockchain allows for enhanced and reliable security for data; specifically, the ownership of data.

Internet of Things
The Internet of Things has been growing exponentially every year; and, going forward will have to be an important line item on any business’ mobile device management policy. By communicating with other devices over the Internet, it naturally opens up security issues for any organization. Since a majority of devices will be connected to the Internet over time, businesses will have to take that into account when devising and supporting their mobile device policy.

Chatbots
Many of today’s businesses are utilizing technologies to help them support their products or services. While the importance of maintaining an open line of communication with clients and customers is indisputable, many companies lack the internal resources to dedicate the commitment to comprehensive support. Improvements in chatbot interfaces have made them an increasingly viable option for companies to field incoming messages, as artificial intelligence attends to many concerns and greatly reduces the number of problems that your staff has to deal with.

As a result of these improvements, more industries are likely to increase their use of chatbots for a variety of purposes.

Subscription Model
The ability for most solutions to be delivered and maintained via an Internet connection has led to a shift in software deployment. Instead of needing to buy a new version of the software every year, the subscription model allows companies to pay a monthly fee for the security of knowing that the software they are using is the most recent (and secure) version available.

Automation
It should come as no surprise that a technology that allows focus to be shifted from menial tasks to other, more pressing considerations would be welcomed in the business world. Automation permits exactly this, with artificial intelligence and predetermined processes stepping in and providing certain business needs.

While there are many processes and fields that still require a human touch, automation allows for more time to be committed to them, and less to “busy” work.

Which of these technologies do you see having the biggest benefit for your business? Let us know in the comments, and make sure you subscribe to our blog!

 

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